Privacy Policy | True Match Australia

At True Match Australia (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://www.truematchaustralia.au (“Site”) and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, gender, age, date of birth, email address, phone number, location, and other details provided during registration.
Profile Information: Photos, preferences, religious or community background, education, occupation, and lifestyle details voluntarily provided by you.
Payment Information: When purchasing a membership, we may collect limited payment details (processed via secure third-party gateways).
Technical Data: IP address, browser type, device information, and site usage through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Create and manage your user profile.
Help you connect with compatible matches.
Improve our website, services, and user experience.
Send service-related notifications or offers (you may opt out anytime).
Ensure compliance with our Terms & Conditions.

3. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, remember preferences, and analyze website traffic. You can disable cookies in your browser settings, but some parts of our site may not function properly without them.

4. Sharing and Disclosure of Information

We do not sell or rent your personal data. We may share limited information only in the following cases:

With other registered users (based on your privacy settings).
With service providers that assist in operations such as payments, hosting, and email communication.
To comply with legal obligations or enforce our rights.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss. However, no online platform can guarantee 100% security, so we encourage you to share information carefully.

6. Your Rights

You have the right to:

Access and review the information we hold about you.
Request correction or deletion of inaccurate information.
Withdraw consent for marketing communications.
Deactivate or delete your account anytime by contacting us.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before sharing any personal information.

9. International Data Transfers

As our servers and service providers may operate globally, your information may be transferred outside of Australia. We ensure such transfers comply with applicable data protection laws.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. The latest version will always be available on this page with the revised “Last Updated” date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Email: support@truematchaustralia.au
Website: www.truematchaustralia.au